Nursing home administration

Discuss the importance of training your employees in cultural competence and dealing with ethnocentric biases. 
attached the book we working with it :
Allen, J.E. (2016). Nursing home administration. (7th ed.) Springer Publishing Company, LLC.

it’s board weekly question(Master program). Proper online etiquette is required for discussion board. Students are required to craft well written, thoughtful, comprehensive answers to each of the weekly discussion board topics.

recommended minimum of 3 cited source materials using APA formatting.
The book attached can be used as one of the 3 citation required.