Question 1

Consider the working environment you have chosen (Nordstrom) to focus on during this program and the initiatives you have proposed in previous modules assignments to introduce machine learning, natural language processing, and robotics into your organization. How might the use of AI in your organization impact employees, management, and jobs? Will any jobs be eliminated, or will new roles be created? Will there be any opportunity to upskill or reskill employees? (Max. 200 words in total.)

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Question 2

In Module 1, you learned about the powerful combination of people and computers. Do you see any opportunities in your organization where machines and people could work together to complete tasks or processes more quickly, or be able to do tasks that previously werent possible by computers or people alone? Which roles will machines play, and which roles will people play? How will tasks be divided between people and machines? (Max. 200 words in total.)

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Question 3

In Unit 2 of this module, you were introduced to the ethical concerns surrounding AI. Are there any ethical concerns involved with the initiatives you proposed in your assignments for Modules 2 to 4? List two to three ethical considerations involved with introducing AI into your organization, followed by a suggestion of how you could avoid or mitigate these ethical concerns. (Max. 50 words per consideration.)

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