Infrastructure Plan Part 4: e-Commerce and Knowledge Management

The purpose of this assignment is to describe how information technology solutions can enhance an organization’s competitive advantage (CLO 2.2), to  apply e-commerce methodology to support the goals of an organization (CLO 5.2), to applying knowledge management methodology to support the goals of an organization (BestBuy) (CLO 5.3), and to continue formulating a plan for enterprise information systems infrastructure within an organization (CLO 4.4). To do this, use the chapter lectures, assigned readings, and any relevant outside sources to select an e-commerce business model for your selected organization(BestBuy), describe the e-commerce category that applies to your organization, and describe how knowledge management will be applied as a technique within your selected organization.

Scenario: You are the Information Technology director for your selected organization. You will continue to write a systems infrastructure plan for your organization(BestBuy); this week, you will describe how e-commerce and knowledge management will be utilized by your selected organization.

1) Create a 3 page Word document. Within the document, be sure to:

a) explain how your selected organization can use Michael Porter’s value chain to achieve a competitive advantage (Note: refer to page 174 of the Bidgoli text for examples).

b) select and describe the e-commerce business model that best fits your selected organization. Be sure to provide rationale for your selection.

c) select and describe the e-commerce category that best fits your selected organization. Be sure to provide rationale for your selection.

d) explain how knowledge management will be used to help your selected organization maintain a competitive advantage.

2) Cite at least two (2) references (Note: Wikipedia is not allowed as a reference).

3) Use APA format to cite the sources that are used.

4) Use APA format to list the references that are used.