Describing organizational culture at Zappos

Submit a 1page essay that comments on the organizational culture at Zappos. View YouTube video from Tony Hsieh, Co-founder and former CEO of Zappos, and add your own research if needed.

From the textbook – Organizational culture is the shared values, principles, traditions, and ways of doing things that influence the way organizational members act. This creates the personality of the organization.
Since Disneyland is “the happiest place on earth,” would this therefore also be the best place to work? For some, yes, for others, no! The guidelines are strict so that the brand’s The way that employees learn the company culture is through rituals, Material symbols, Language.

Use the textbook as your guide in describing the culture:

Where did the culture come from?
What kind of culture is it?
How do they teach the employees the culture?
How do they maintain the culture?

Please watch the Tony Hsieh video via YouTube.